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Manage Your Subscription

View your current subscription status, update payment methods, download invoices, or cancel your subscription. This guide covers everything you can do with your LEADR subscription after upgrading.

LEADR Cloud

This guide covers subscription management for LEADR Cloud. Self-hosted deployments manage feature access and any billing independently.

Prerequisites

View Subscription Status

The LEADR app displays your current subscription details in the Account view.

Step 1: Open Account View

From the LEADR app dashboard, press a or select Account from the main menu.

Step 2: View Subscription Info

Your subscription details appear in the Account view:

  • Plan - Your current plan (Free, Indie, or Studio)
  • Status - Current subscription state (see table below)
  • Billing - Monthly or Yearly interval
  • Renews/Ends - Next billing date, or end date if canceling

Subscription Statuses

Status Meaning
Active Your subscription is current and will renew automatically
Past Due A payment has failed - update your payment method to avoid interruption
Canceled Your subscription is ending and will not renew

Past Due subscriptions

If your subscription shows as Past Due, update your payment method promptly to avoid losing access to paid features.

Open the Customer Portal

For payment updates, invoice downloads, and cancellation, use the Stripe customer portal.

Step 1: Open Account View

From the LEADR app dashboard, press a or select Account from the main menu.

Step 2: Select Manage Subscription

Select Manage Subscription. Your browser will open to the Stripe customer portal.

Open customer portal to manage your subscription

Update Payment Method

Update your payment card or add a new payment method in the Stripe customer portal.

Step 1: Open Customer Portal

Follow the steps above to open the customer portal in your browser.

Step 2: Update Payment Method

Select Payment methods or Update payment method. Enter your new card details and save.

View and Download Invoices

Access your billing history and download invoices for your records.

Step 1: Open Customer Portal

Follow the steps above to open the customer portal in your browser.

Step 2: View Invoice History

Select Billing history or Invoices. You'll see a list of all past invoices. Click any invoice to view or download a PDF.

Cancel Your Subscription

If you need to cancel, you can do so through the customer portal. Your paid features remain active until the end of your current billing period.

Step 1: Open Customer Portal

Follow the steps above to open the customer portal in your browser.

Step 2: Cancel Subscription

Select Cancel subscription or Cancel plan. Follow the prompts to confirm cancellation.

Access until period end

After canceling, you retain access to paid features until your current billing period ends. The Ends date in the LEADR app shows when your subscription will expire.

Reactivate a Canceled Subscription

If you've canceled but want to continue, you can reactivate before your subscription ends.

Step 1: Open Customer Portal

Follow the steps above to open the customer portal in your browser.

Step 2: Reactivate

If your subscription hasn't ended yet, you'll see an option to reactivate or renew. Select this to restore automatic renewal.

What's Next

Need Help? The LEADR team and community is always happy to help on the LEADR Discord